Mar 17 2008

Hosting Companies TOS

Published by WHR under The Basics

How to review a web hosting companies TOS (Terms Of Service), what to look out for and what SHOULD BE LISTED.

This article applies to Shared Web Hosting TOS’s.  TOS’s for other services like Dedicated Servers will probably vary.

Time and time again we hear about customers getting the ax and getting quoted some paragraph from a hosting companies TOS.  So, what’s the deal?  All companies, whether it’s a hosting company or a cell company or a gym have TOS’s.  The issue here is that with hosting companies (because anyone can start a hosting company cheaply) they will sell one thing on their site or omit something pertinent on the sales pages, but include them in the TOS.  This way when you go to use the service (and the piece that’s not included) they fall back to the fine print and you’re left with all that time spent on your site just to have to start the process of looking for a new hosting company all over again.

So, let’s break down a TOS.  First, what is a TOS?

A TOS is a guideline of acceptable use, that is, what the hosting company will allow you to do.  So Read it!

What SHOULD be in a TOS?
The biggest cost to hosting companies is:
-Network (also referred to as  transfer, bandwidth..etc)
-Disk (also  referred to as storage,  space,  inodes..etc)

So it stands to reason that a hosting company doesn’t want it’s customers to abuse the two main costs on their equipment AND THIS IS FAIR.  What is UNFAIR is when a company tells you that you can use UNLIMITED (disk or network) “don’t worry about it”… IT’s JUST NOT TRUE!

So, if Network restrictions or Disk restrictions are not listed in the TOS or on the Sales Pages then beware.  You may get 50 or so GB of disk used on your site to suddenly have it shutdown for “unusual usage” with vague reasons that are un-related.  A proper TOS will have these items listed along with other items like:

-Spam
-Mass Mailing
-Adult Content (unless your host is an adult host..etc)

A honest and fair hosting company will also be very open to discussing their TOS and any restrictions they may have, so ASK!

Stop and think about it, do you really want to be on the same server with other customers where the hosting company is not restricting the use of the service?  How could their servers ever have a reliable performance history.

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Mar 17 2008

3Essentials Hosting - Top Pick by WHR

Published by WHR under Web Hosting Companies

3Essentials Hosting offers both Windows and Linux based web hosting. Their focus on customer service and reliable technology continues to show in their customer reviews.
Visit: http://www.3essentials.com

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Mar 17 2008

Microvps.com

Published by WHR under Virtual Dedicated Servers

Microvps.com is a virtual private server company that uses Parallels Virtuozzo software to emulate multiple Linux OS’s on the same physical hardware.
WHR has not reviewed this company.

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Mar 17 2008

Yahoo! - Rank #2

Published by WHR under Web Hosting Companies

The biggest issue we see with Yahoo! is that it take so long to get a reply from their support department.
Visit: http://www.yahoo.com

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Feb 07 2008

The Details Of Yahoo’s Unlimited Web Hosting

Published by WHR under The Big Gotcha

As found on their website:

http://smallbusiness.yahoo.com/webhosting/unlimited/

You need to read the fine print.

What do “unlimited disk space, data transfer, and email storage” mean?

It’s pretty straightforward: Customers who use Yahoo! Web Hosting appropriately have access to unlimited disk space, data transfer, and email storage.

What is appropriate usage?

Yahoo! Web Hosting is designed to serve the web hosting needs of small, independently owned and operated businesses in the United States. It is not intended to support the greater web hosting needs of large enterprises or internationally based businesses.

Yahoo! Web Hosting is also a shared web hosting service, which means a number of customers’ web sites are hosted from the same server. To ensure that Yahoo! Web Hosting is reliable and available for the greatest number of users, a customer’s web site usage cannot adversely affect the performance of other customers’ sites.

Additionally, the purpose of Yahoo! Web Hosting is to host web sites, not store data. Using an account primarily as an online storage space for archiving electronic files is prohibited.

So what does “unlimited” mean, really?

Disk space:You can now create as large a site as you like (you won’t face an upper limit, or “ceiling”), but we will place some constraints on how fast you can grow. In other words, you can add as much content as you want, but maybe not all at once. The vast majority of our customers’ sites grow at rates well within our rules, however, and will not be impacted by this constraint.

Data transfer:In most cases, if you use our service appropriately, visitors to your web site will be able to download and view as much content from your site as they like. However, in certain circumstances, our server processing power, server memory, or anti-abuse controls could limit downloads from your site.

You can also upload as much as content as you like each month, subject only to the rules that control how fast your site can grow (see above).

Email storage:Unlimited email storage gives normal email account users like yourself an opportunity to not have to worry about hitting a storage limit. You can save your correspondence and never worry about having to delete older messages to make room for more.

However, the purpose of unlimited storage isn’t to provide an online storage warehouse. Usage that suggests this approach gets flagged by Yahoo! Business Email’s anti-abuse controls.

As found on Yahoo!’s website February 7th 2008.  Check the link above for the latest updated version.

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Jan 28 2008

GoDaddy

Published by WHR under Web Hosting Companies

Users can post comments about GoDaddy. Their website can be found here: http://www.godaddy.com
WHR has not reviewed this company.

No responses yet

Jan 28 2008

Webhost4life

Published by WHR under Web Hosting Companies

Users can post comments about Webhost4life. Their website can be found here: http://webhost4life.com/
WHR has not reviewed this company.

2 responses so far

Jan 28 2008

DiscountASP.NET

Published by WHR under Web Hosting Companies

Users can post comments about DiscountASP.NET. Their website can be found here: http://www.discountasp.net

WHR has not reviewed this company.

One response so far

Jan 28 2008

HostGator

Published by WHR under Web Hosting Companies

Users can post comments about HostGator. Their website can be found here: http://www.hostgator.com

No responses yet

Jan 28 2008

InMotion Hosting

Published by WHR under Web Hosting Companies

Users can post comments about InMotion Hosting.  Their website can be found here:  http://www.inmotionhosting.com

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Jan 27 2008

Important Considerations Before Choosing a Web Hosting Provider

Published by WHR under The Basics

The first thing before choosing a web host is that you should be fully aware of your hosting requirements. If you are a beginner wanting to host a personal web site, then your only concern is that you get a decent amount of disk space for your web site with a host that is as cheap as $5 per month. However, if you are a developer, an online entrepreneur or an online business looking for e-commerce capabilities or advanced scripting technologies, then you can determine your requirements in the following order.(1) Whether you need Shared Hosting or Dedicated Hosting:
This depends mainly on two major requirements, the traffic your web site is expected to receive and the degree of administrative privileges you need. If you expect your web site to receive huge amounts of traffic, then you will need to have a Dedicated Server which definitely has a much greater bandwidth offering. Also you should select Dedicated server hosting if your web site requires customized options, secure information or complex applications i.e. e-commerce, dynamic content, database and multimedia applications.

(2) Whether you need Linux Hosting or Windows Hosting:
If you’re going to use server technologies such as ASP, JSP etc or intend to run Microsoft applications like Microsoft Access or Microsoft SQL database on your server, then you should use a Windows hosting provider. Although ASP can be run on the Linux platform using some commercial applications, there are security and reliability concerns related to it. However, if you want to use ColdFusion, it can run on both Linux and Windows platforms.

(3) What are your Space and Bandwidth requirements:
Many web hosts nowadays offer generous amounts of disk space from 1 GB to 3 GB. However, if your web site mainly acts as a download resource, then your disk space requirements may be 5 to 10 times greater than this. The second consideration is how much traffic your web site is expected to receive which will let you estimate your bandwidth requirements.

(4) How many Parked Domains and Subdomains do you need:
Parked domains are very advantageous and can significantly increase the amount of traffic to your web site. Similarly, subdomains can help with your search engine rankings by pointing to specific directories of your web site. Parked domains and subdomains occasionally come free with certain web hosting packages. However if you need more, you will have to pay an additional price per month.

(5) FTP Accounts and Anonymous FTP Requirements:
You may need more than one FTP account if you have coworkers working on your web site project at different locations. The Anonymous FTP permits the general public to access certain directories on your web server to whom they have been granted permission by you. In most cases, you will need a dedicated IP address for Anonymous FTP to function.

(6) Whether you need e-commerce Features:
If you need e-commerce features, you should choose a web host that provides e-commerce functionality such as shopping carts and the ability to accept credit cards. You should also check whether their server is SSL secure.

In addition to your own hosting requirements, the following considerations must be kept in mind when looking for a quality web host.

(1) More than 99.5% uptime:
Choose a web host that has an uptime greater than 99.5% and if there is an uptime guarantee, it’s even better. If your web site is for business purposes, it’s very crucial that your site stays online 24 hours a day, 7 days a week and 365 days a year.

(2) Fast Servers:
The level of connectivity of your web host to the Internet is very important. So you should choose a web host with at least a T3 connection to the major Internet backbone. Analysis has shown that the average web visitor waits for about 30 seconds before your web page loads. So if your web site takes more than 30 seconds to load, chances are that you will loose a lot of visitors and consequently sales.

(3) Server Backups:
To make your data secure, your web host must have a power backup system and should backup the data to an external device in order to prevent the data loss due to failure. Check how frequently the web host backups the data, i.e. daily or weekly.

(4) Disk Space and Bandwidth:
Choose a web host that meets your disk space and bandwidth requirements. Most web hosts offer 1 GB to 3 GB of disk space, so if your web site is not mainly a download resource, then this factor is not that important for you. However, as regards the bandwidth, it should be as much as possible because your traffic can increase in the future thereby requiring more data transfer. Also check that you have the option of buying more disk space and bandwidth when required.

(5) Unrestricted CGI, SSH, FTP access & Anonymous FTP:
If you have a professional web site, you will need to run CGI scripts, have SSH (Secure Shell) access and FTP access. CGI and FTP access is provided by most web hosts whereas SSH access is provided by a few. You may also need to check if anonymous FTP access is provided.

(6) Software/Scripts:
Choose a web host that has an extensive script library that you can use to add guestbooks, forms, surveys, newsletters etc to your web site.

(7) E-commerce capabilities and SSL:
Choose a web host that provides you with e-commerce capabilities with shopping cart software and also merchant accounts. The web host must also have an SSL secure server for safe and risk-free transactions.

(8) Web-Based Administration:
Almost all web hosts nowadays provide a control panel to access and manage web site features. Ask for a demo of their control panel if possible and check to make sure that it is simple as well as comprehensive. The control panel should provide access to FTP, e-mail, databases, e-commerce and all other functions for effective web site management. VDeck 2.0 and CPanel are the leading brands of administration control panels.

(9) Full e-mail services:
Choose a web host that provides both POP3 and IMAP e-mail accounts, web-based e-mail, autoresponders, mailing lists, forwarding accounts and antivirus and spam filtering software.

(10) Moneyback Guarantee:
If the Web host gives a moneyback guarantee, it’s even better because it makes you absolutely risk-free.

(11) 24/7/365 Customer Support:
The web host should provide as many support channels as possible including an FAQ section, a knowledgebase, video and flash tutorials, toll-free support, e-mails support, live chat support and a community forum. Try e-mailing the web host a couple of times to check how quickly they respond to your request. The customer support should be as prompt as possible and should be available 24 hours a day, 7 days a week and 365 days a year. This is crucial because if you run into problems and the support staff is not receptive or knowledgeable, you will be helpless.

Michael Smith is an expert web hosting analyst. His site Web Hosting Provider reviews and rates the leading web hosting providers.

Article Source: http://EzineArticles.com/?expert=Michael_Smith

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Dec 28 2007

The Myth Of Unlimited

Published by WHR under The Big Gotcha

Here is a great article on web hosting companies that provide large disk or bandwidth for low cost. Buyer beware.

The web hosting industry is a competitive market. Naturally, when you get into such a competitive niche you see companies that are struggling. Sometimes, they are struggling so much that they will tell you what you want to hear just to make a few bucks off of you.

These people are the “Unlimited Bandwidth and Unlimited Disk Space” companies. If you have not heard it elsewhere, please allow me to be the first. There is no such thing as unlimited bandwidth. Typically the way it works is that a large corporation will rent out small chunks of the bandwidth they are capable of providing to smaller companies. These smaller companies turn around and do the same to the web hosts. These web hosts, again, do the same separation method and sell these small “chunks” to you based on your needs.

These unlimited web hosting companies are banking on the idea that you will never use more than what you might would have used if you were using a package from a web host that does not offer these types of promises. There are several problems that can be caused when running into these types of promises.

A severely unmonitored web hosting company can end up having a customer use up all the space that they were allotted by their datacenter. In this case, every person using the server (all clients under the web host) will have their websites go down because the datacenter will either shut off the server when the web host exceeds their limit. If that does not occur then they will charge the web host with huge bandwidth fees. The end result will quickly lead to the web hosting company being upside down in their profits and they will likely be forced to close the company. The end result being the same, your website being offline.

If the web hosting company that offers the myth of “unlimited bandwidth” does monitor well, they will shut your website down if you do exceed what their own limitations are for your website. They will not risk having their server shutdown or losing their other customers simply because you are using too much bandwidth. Therefore, no one actually provides real unlimited bandwidth. It simply is not possible.

As for web space (commonly referred to as disk space), the same concept applies. When you buy a computer, you probably always look at the specifications that it has. One of the primary ones will always be your hard drive. Servers are exactly the same way; each server can only hold a certain amount of capacity. Just like bandwidth, they are banking on the idea that you will only use a very limited amount of web space (most websites do). If you fill their web server up, more than likely they will not resort to adding another hard drive to keep you as a $4.00 per month customer. They will tell you that you need to find another web host or pay extra for all the space you are using. These companies simply cannot stay in business at this rate. There is a reason why all of the biggest web hosting companies have limitations on their shared plans. It is not because they simply want to; it is to protect every single client they have from the dreadful downtime you want to avoid when you are a web host. As well, reputable companies will always want to be forthcoming in what you are allowed to use. Every web host has limitations on your usage, it is simply a matter of if they are willing to show them to you or not.

If you are running an online business, be sure to go with a reputable host that does not offer these unfulfilling promises. When choosing to run an online business such as ecommerce, you will want to ensure that your website stays online. One way of doing this is to simply stay away from companies that make false promises.

Travis Tracy is President of TT Enterprises: http://www.TravSolutions.com

TravSolutions.com provides Ecommerce Web Hosting and Web Development Solutions. Our experienced staff can be helpful at all stages in becoming successful or continuing a successful path in online business. TravSolutions has experience in Internet Marketing, Search Engine Optimization, and other factors that play a major role in your businesses success.

Article Source: http://EzineArticles.com/?expert=Travis_Tracy

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